The SurveySDM program is a customer satisfaction survey created by Shoppers Drug Mart. It allows shoppers to share honest feedback about their experience and gives them a chance to win exciting rewards. Each month, eligible participants can enter the official SurveySDM contest through www.surveysdm.com or www.surveysdm.ca.
This contest helps Shoppers Drug Mart improve its customer service while rewarding shoppers who take a few minutes to complete the survey.
What is SurveySDM?
SurveySDM is the official Shoppers Drug Mart customer feedback survey. It lets customers in Canada share opinions about store services, product quality, and overall satisfaction. After completing the survey, participants are automatically entered into the official Shoppers Drug Mart 2025 contest. The prizes include monthly rewards such as gift cards and PC Optimum points.
If you live in Quebec, you can complete the same survey through www.pharmaprixsondage.com or www.pharmaprixsondage.ca. Both links are official and operated by the same company.
SurveySDM 2025 Contest Period
The SurveySDM contest runs from January 1, 2025 at 12:00:01 AM Eastern Time until December 31, 2025 at 11:59:59 PM Eastern Time.
There are twelve monthly draw periods, and each month a random winner is selected. The contest is sponsored by Shoppers Drug Mart Inc and administered by Research Management Group.
Contest Summary Table
| Detail | Description |
|---|---|
| Sponsor | Shoppers Drug Mart Inc |
| Administrator | Research Management Group |
| Contest Period | January 1 to December 31, 2025 |
| Eligibility | Legal residents of Canada, age of majority or older |
| Entry Deadline | Within seven days of purchase |
| Entry Websites | www.surveysdm.com, www.surveysdm.ca, www.pharmaprixsondage.com |
| Phone Entry | 1 800 701 9163 |
| Reward Type | Monthly gift card or PC Optimum points |
| Draw Frequency | Twelve monthly draws |
Eligibility Criteria
To qualify for the SurveySDM contest, you must
- Be a legal resident of Canada
- Be the age of majority in your province or territory
- Have made a recent purchase at Shoppers Drug Mart or Pharmaprix
Employees, officers, directors, agents, or representatives of Shoppers Drug Mart, Research Management Group, or related agencies are not eligible. Immediate family members, such as spouses, parents, siblings, and children, are also excluded.
Step by Step Guide to Enter the SurveySDM Contest
Step 1 Make a Purchase
Shop at any Shoppers Drug Mart or Pharmaprix store and keep your purchase receipt. The receipt will include an invitation code for the survey.
Step 2 Visit the Official Website
Go to the correct survey website for your region.
For Canada except Quebec, visit www.surveysdm.com or www.surveysdm.ca.
For Quebec, visit www.pharmaprixsondage.com or www.pharmaprixsondage.ca.
Always make sure the website address starts with https and ends with .com or .ca to confirm it is authentic.
Step 3 Enter Your Receipt Information
Type in the transaction number, date, and store number printed on your receipt. Then provide your name and telephone number. These details are required to contact you if you win.
Step 4 Complete the Survey
Answer the short list of questions about your shopping trip. Topics usually include product quality, store cleanliness, and staff behavior. The feedback helps the company improve the shopping experience for customers.
Step 5 Submit and Enter the Draw
Once you complete the survey, submit your answers. Your entry will be automatically added to the monthly prize draw. You may be eligible to receive PC Optimum points or gift cards if selected.
Phone Entry Method
If you do not wish to complete the survey online, you can enter by phone. Call 1 800 701 9163 and follow the voice instructions to complete your survey using the Interactive Voice Response system. This entry method is equally valid and counts toward the monthly draw.
Deadline for Entry
The survey must be completed within seven days of your purchase. After seven days, the link on your receipt expires, and you will not be able to participate for that transaction.
Why SurveySDM is Worth Your Time?
SurveySDM is more than just a feedback form. It is a real opportunity to share your experience and get rewarded.
Fact 1 More than 1,300 Shoppers Drug Mart stores participate in the SurveySDM program across Canada.
Fact 2 Over one million surveys are completed every year, helping the company understand customer preferences and service quality.
By taking a few minutes to answer the questions, you are helping improve the products and services you enjoy while giving yourself a chance to win prizes.
An Analogy for Better Understanding
Think of your SurveySDM feedback as a compass for Shoppers Drug Mart. Each response you give helps point the company in the right direction toward better customer care and more satisfying shopping experiences. Just like a compass guides a traveler, your feedback helps guide future improvements.
Who Can Enter the SurveySDM Contest?
To qualify for entry, you must:
- Be a legal resident of Canada.
- Be the age of majority in your province or territory.
- Not be an employee, officer, director, or family member of Shoppers Drug Mart, Pharmaprix, the contest administrator, or any related affiliates.
Immediate family includes parents, siblings, children, and spouses living in the same household.
How to Enter the in Shoppers Drug Mart Contest 2025?
There are two ways to enter the SurveySDM Contest:
Entry Method A – With Purchase
Within 7 days of your purchase at Shoppers Drug Mart or Pharmaprix, you can complete a customer feedback survey by either:
- Online Entry:
Visit www.surveysdm.com (for Canada except Quebec) or www.pharmaprixsondage.com (for Quebec).- Complete the full survey using your purchase receipt.
- Enter your name and phone number.
- Submit to receive your contest entry.
- Phone Entry:
Call 1-800-701-9163 to complete the survey through an Interactive Voice Response (IVR) system.
Surveys must be completed within 7 days of your purchase date. Expired receipts will not qualify.
Additional Entry Rules and Verification
All entries are subject to verification by the sponsor. You may be asked to provide proof of identity or eligibility.
If you fail to comply or provide incorrect information, your entry can be disqualified.
Participants must follow these conditions:
- Use only one valid entry per purchase.
- Avoid automated systems, bots, or multiple accounts.
- Provide accurate and truthful information.
- Follow all the official contest rules posted at www.surveysdm.com.
Entries found to be incomplete, late, falsified, or tampered with will be void.
The sponsor is not responsible for technical errors, lost connections, or system failures that prevent entries.
Prizes and Approximate Retail Values
There will be 24 prizes available during 2025 (2 prizes per monthly draw period).
Each confirmed winner can choose one of the following prize options:
- A $1000 Shoppers Drug Mart or Pharmaprix Gift Card, or
- 1,000,000 PC Optimum Points (approximate retail value: $1000 CAD).
Each prize is:
- Non-transferable and non-refundable.
- Not redeemable for cash.
- Must be accepted as awarded.
Winners will receive their prize within 30 days of verification.
If a prize cannot be awarded as planned due to errors, technical issues, or over-distribution, the sponsor reserves the right to adjust the award process, including random draws among valid entries.
Odds of Winning
The odds depend on the total number of eligible entries received during each monthly draw period.
Since there are only two winners per month, entering early and correctly increases your chances.
Winner Selection Process
Each month, two eligible winners are drawn randomly by the Contest Administrator at their Toronto office.
Draws occur around the 10th of each month following the monthly contest period.
For example:
- January entries → Draw on February 10, 2025
- February entries → Draw on March 10, 2025
A full list of monthly draw dates is published in the official rules.
Winners are contacted within 7 business days of the draw. If the sponsor cannot reach a potential winner after 15 business days, that entry may be disqualified.
To claim the prize, winners must:
- Correctly answer a mathematical skill-testing question.
- Complete a declaration and release form.
- Collect their prize in person at a designated Shoppers Drug Mart or Pharmaprix location.
Conditions and Disqualification
Participants may be disqualified if they:
- Provide false or misleading information.
- Use bots, scripts, or other automated entry methods.
- Violate the contest rules.
- Attempt to tamper with the website or survey platform.
All decisions by the Sponsor and Contest Administrator are final.
Privacy and Use of Personal Information
By entering, participants agree that Shoppers Drug Mart and Research Management Group can collect and use their information (name, email, phone number) solely for contest administration.
Winner names and cities of residence may be published on the official winners page:
👉 https://www.shoppersdrugmart.ca/en/survey-contests-winners
All data is handled in compliance with the Loblaw Privacy Policy:
https://www.loblaw.ca/en/privacy-policy
Important Legal Notes
- The contest may be modified, cancelled, or terminated at any time due to technical issues, fraud, or unforeseen circumstances.
- Shoppers Drug Mart is not responsible for any loss, injury, or damage related to participation.
- Contest materials, trademarks, and intellectual property are owned by Shoppers Drug Mart Inc.
Why Participate in the SurveySDM Contest?
The SurveySDM program is more than a sweepstake—it’s a chance to voice your opinions about customer experience while earning the opportunity to win significant rewards.
Every completed survey helps Shoppers Drug Mart improve its products and services while rewarding loyal customers through gift cards and PC Optimum points.
Conclusion
Participating in the SurveySDM 2025 Contest is a simple and rewarding experience for Canadian shoppers.
If you recently made a purchase at Shoppers Drug Mart or Pharmaprix, take a few minutes to complete the survey at www.surveysdm.com.
Helpful Tips for Completing the Survey
- Check your receipt date and enter within seven days
- Use only the official websites or phone number
- Keep your confirmation number for reference
- Complete the survey in one session
- Provide honest and specific feedback for better results
Frequently Asked Questions
What is the official SurveySDM website?
The official websites are www.surveysdm.com and www.surveysdm.ca for all provinces except Quebec. For Quebec, visit www.pharmaprixsondage.com.
How often are the prize draws held?
There are twelve monthly draws during the 2025 contest period.
Do I need to make a purchase to enter?
Yes. You must complete the survey using a receipt from your purchase within seven days.
Can I enter multiple times?
Yes. You can enter once per valid receipt during the contest period.
What prizes can I win?
Prizes include Shoppers Drug Mart gift cards and PC Optimum rewards. Each month a random winner is chosen by the contest administrator.
Final Thoughts
The SurveySDM 2025 contest gives every shopper a chance to turn feedback into real rewards. By visiting www.surveysdm.com or calling 1 800 701 9163, you can quickly complete a short survey, share your honest opinion, and enter the monthly draw.
Your few minutes of feedback can make a difference for future shoppers and might even earn you a prize. Visit www.surveysdm.com today and share your experience at Shoppers Drug Mart.